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On the crest of a wave

February was another big month for us. Not only did we win the CRM Watchlist award with distinction, but also brought in lots of new users and businesses that decided to migrate to Zoho. Of course, that's in addition to our constant work at improving our products and pushing out critical updates.

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Zoho tops the CRM Watchlist 2022

Migrations from G Suite legacy

Updates to Zoho Social, WorkDrive, Bookings, TeamInbox

Learn from our leaders


The CRM Watchlist for 2022 is out, and we're on top!

Paul Greenberg's CRM Watchlist is one of the most prestigious awards in the CRM world, and this year Zoho CRM won with distinction. We stood our ground against major players like Adobe, Microsoft, Oracle, SAP, and Salesforce, and came out with the highest overall score of all CRMs evaluated.


It's raining migrations at Zoho Mail

Our business email app, Zoho Mail, added over a million users last year and continues the momentum this year with an exponential 120% increase in migrations from Google Workplace users. Try now: It's free for 5 users.


And we're back to the office!

We're in the process of transitioning from working remotely to hybrid. Most of us have already gotten back to the office and it feels great!

Work from office


What's new


The new WorkDrive Genie app is a flexible extension that connects to your computer's powerful editing tools. Simply open your files in the WorkDrive web app, make changes, and save your work to the cloud. There's no need to download each file to your desktop to make revisions.


Now, with Zoho Social, you can publish and schedule pins on Pinterest with relevant descriptions, source links, and alt text, and then add them to Boards. You can also create comprehensive reports under a single dashboard, with metrics such as audience impressions, engagement, saves, and more.


Change how you take appointments with your one-on-one services. Manage the notifications, booking forms, and preferences for every service. Customize your scheduling with service level preferences.


With new features like a personal inbox in your shared workspace, extensions for multiple other applications, and much more, it's now easier for teams to manage and collaborate seamlessly. It also comes with a new pricing plan, so check it out now!


SalesIQ's codeless bot builder makes chatbot building easy. All it takes to build a fully functional chatbot from scratch is setting up a conversation flow on our drag-and-drop interface and adding bot responses.


With the new and improved Zoho Writer, you can gear up automation with a bunch of new merge tools, like dynamic charts, filtering and sorting records by dates, sharing merged documents as links and QR codes, and more.


Some resources to help you

Our CSO, Vijay Sundaram, elaborates on good practices in entrepreneurship, technology, talent, and more with Iron Pillar. Watch it here!

Be at the top of customer service by using Zoho Cliq, our communication and collaboration solution. Read more.

Integrating Zoho Cliq with Zoho Projects can help you keep track of your goals. Learn more.

Industry recognition

From our community

  • Watch our customers share their Zoho stories. These stories provide a glimpse into the challenges they face and the strategies they employ to tackle them using Zoho.

  • In this week's edition of our Meetup Snippet series, Kevin Paylow, from the Houston Zoho User Group, walks us through a simple workflow that automates data collection from Zoho Survey and pushes it to your CRM.

We're always thankful for your support!

Over to you...

We love to hear what you have to say, so don't hesitate to hit reply and connect with us. You can also reach out to us on Twitter or LinkedIn!

Until next time,

Shraddha at Zoho

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