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Honouring small businesses

We've reached the 20th issue of Zoho Buzz! It's been an amazing 20 months of sharing our journey and reading all your helpful responses.

At Zoho, the past few weeks have been all about Micro, Small, and Medium Enterprises (MSMEs). We extended some exciting services with the hope of providing support to the industry. Let's take a look at what's been keeping us busy.

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Empowering small enterprises to digitize

Updates to Zoho Recruit, Zoho Books, Zoho Mail, and Zoho Notebook

Industry highlights

Resources to learn from our leaders, remote work, and more


Small businesses, big impact

Small businesses are at the very heart of all our initiatives. On International MSME Day, we wanted to do more to empower and recognize their invaluable contribution to our communities by extending a helping hand.

Zoho Empower

We understand how taxing the process of accommodating new technology can be initially. So, to make the adoption process smoother, we launched a Zoho Empower program to give MSMEs a technological leg up and help them unlock more opportunities.

Backed by our incredible partners and government bodies, this program ensures small businesses can embed technology into every aspect of their organization and adapt to change more easily.

Your go-to accounting solution—now for free

Recognizing how Zoho Books has been the trusted accounting solution for thousands of businesses across the globe, we have introduced a free plan of Zoho Books to help more businesses—especially freelancers, startups, and MSMEs—solve accounting challenges and transform their financial workspace. With this plan, small businesses can replace traditional and spreadsheet accounting, automate manual tasks, and more. Learn more about our free Zoho Books plan

In an attempt to promote entrepreneurship, especially in rural areas, we've partnered with Jagriti Enterprise Centre-Purvanchal. This partnership seeks to decentralize development by incubating 3500 local and small businesses and giving technical support to over 20,000 more companies under a digital center of excellence (CoE).
Read more about this partnership

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What's new

Zoho Recruit
  • Block time and share your availability preferences
    Whether you're planning interviews, defining operational hours, scheduling, displaying, or sharing your availability across different time zones, Zoho Recruit can help simplify the process. With Recruit, you can now mark your business hours across time zones and send your booking links directly to candidates via email or embed them on your website. Candidates get the freedom to choose their available dates based on their own time zones.
  • greytHR for Zoho Recruit
    From entry to exit, seamlessly manage the entire employee lifecycle from a candidate on Zoho Recruit to an employee on greytHR. Our greytHR and Zoho Recruit integration allows recruiters and HR managers to attract and retain quality employees, reduce supply costs, free up time for more complex tasks, and improve overall employee performance.
Zoho Mail

As a big step towards improving your emailing experience and making it easier, we've introduced a completely revamped Admin Console for managing your organization's email accounts.

Stay on top of your emails and to-do lists with Zoho Mail's all new Email Reminders and Snooze. Additionally, after POP support, we now support Zoho Mail as an IMAP client to help consolidate your email accounts more efficiently.

Zoho Notebook

Zoho Notebook recently released a bunch of exciting updates.

  • Integration with IFTTT
    This integration will allow users to create applets linking their favorite apps with Notebook with the list of triggers and actions provided by us. With this update, users can also use the existing set of applets published by Notebook in IFTTT.
  • Presence on Google Workspace
    With this update, we hope to enable users to increase their productivity without having to switch tabs! Users can even turn their emails into notes and notes into emails in Gmail, save any File Cards in Notebook to Google Drive, and more. See this in action
  • Integration with Zoho Meeting
    Users can seamlessly take notes in their online meetings, access, create, edit, and lock their notes in Notebook in Meeting. More about the integration
Zoho Books

We're empowering you to ensure a smoother payment experience for your customers by integrating Zoho Books with PayU India to enable online payments inside Zoho Books. Now you can integrate PayU’s plugin with your Zoho Books account and start accepting online payments, send invoices, and more.

That's not all: We've got some exclusive offers with this integration for Zoho Books users.
Check out our Zoho Books integration offers


Resources to help you

"Zoho is a place that values people as human beings and we are a family. Our people are not resources or a means to an end."
—Sridhar Vembu, Zoho CEO

In this recent interview, our CEO shared insights on our vision, culture, and future plans. Sridhar Vembu in conversation with Anjana Rajguru

Part 2: 25 lessons learned from our 25 years in business

Episode 2 CRM Podcast: Everything about effective lead nurturing

Tips and tricks to help you navigate your inbox with ease

A study to look into best appointment scheduling apps

Raju Vegesna on how important is privacy for enterprise software?

How Zoho grows office on functioning farm


Industry recognition

Zoho Desk featured in Gartner's 2021 Magic Quadrant for CRM Customer Engagement Center. We earned our spot on the MQ for the second year in a row and were recognized for the immense value we offered to organizations of all sizes.

Over to you

We've come a long way in our unusual journey of recovery this year. As things start to look better, we're hopeful that all of us will come out of this troubling time stronger and better.

Speaking of better, we're always keen to know how we can improve, whether it's with new initiatives, more features, new products, or refinement to our current offerings. Hit Reply and let us know how we can get better! We'll share your feedback with the appropriate team or chat with you further. Hope to hear from you soon!

Until next time,


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