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Cloud-based solutions for pipeline management in remote sales and marketing

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Maintaining a healthy sales pipeline is imperative in remote sales, and Zoho Bigin is just the tool for the job. In the span of one year, it has gained 7,500+ customers. Users can close more deals by taking advantage of the enhanced pipeline view, a feature that makes prioritising leads and streamlining sales communications easy.

The recently launched Zoho Marketing Plus improves audience engagement by giving marketers better visibility into all their channels, increasing the ROI of marketing spend, and optimising team productivity. The suite also includes Zoho Campaigns, which has been recognized by PCMag as among the "best email marketing software" in 2021.

Without neglecting other business functions, teams may now take on multi-location expense management and even define approval flows for purchase requests so departments can operate under clear budgets and policies.

And let's not forget marketing webinars. Create webinar plans beforehand so registrants can access recurring sessions with a single registration. Coupled with improved video feeds and customisable Q&As functions, team meetings and webinars now offer a new and improved experience.


One year of Bigin

This time last year, Bigin by Zoho CRM was introduced as a promising CRM for small and micro businesses. In just a year, we’ve gained 7,500+ customers and created a strong segment in the small business CRM market. Over that time, we've rapidly adapted to major challenges faced by the small business community, proactively making important changes and upgrades. Explore Bigin's year-long journey.

One year of Bigin

As Bigin turns one, we’re also introducing a new, fully customizable pipeline with plenty of smart features and popular integrations with apps like Mailchimp, Zoho Forms, and the much-anticipated Zoho Books, along with highly secure developer APIs. Apart from adding more power to its built-in telephony, Bigin now supports over 85 third-party telephony vendors in its PhoneBridge Marketplace.

Introducing Zoho Marketing Plus

Here's a new unified platform for marketing teams: Zoho Marketing Plus, designed to help marketers stay on top of their email marketing, social media, surveys, webinars, marketing automation, events, website tracking, analytics, and more. Keep a birds eye view of all brand assets and run contextual marketing discussions without leaving the app's project view.

Marketing Plus


What's new

Zoho Expense

Once the focus shifts back to restarting corporate travel, activities such as modifying policies, controlling spending will begin again as well. Zoho Expense's brand-new interface can provide a head start by optimizing four main facets of expense management: travel, spend control, customization, and collaboration. It's now easy for teams to communicate about expense related matters, and role-based UI and cost approval flows allow for faster turnarounds.

Zoho Meeting

Zoho Meeting's revamped user interface helps enhance your webinar experience. You now have dual functions like conducting interactive video webinars and hosting live webinars. Additionally, Zoho Meeting now offers 500 or 1,000 attendee support. If you are used to using Microsoft Teams for your chat conversations, you can now conveniently hop onto meeting calls with Zoho Meeting with our new integration.

Zoho People

Zoho People's new consolidated reports provide you with easy access to all your insights from a centralised location. Help teams find the data they need with specific HR reports meant for different roles in your organisation—team reports for managers, and organization-wide reports for executives.

Zoho Inventory

With the Zoho Inventory and UPS integration, you can now manage third-party billing for customer shipments created in the Zoho Inventory app. With this update, you can bill your shipments directly to your customer's UPS account in the Asia Pacific region (Singapore, Malaysia, and Australia).


Resources to help you

Part One: 25 lessons learned from our 25 years in business

What are the risks of free appointment scheduling apps?

Top 5 tips for adopting a flexible work culture

Zohonomics—What it is and how it can help you grow your business


Industry recognition

  • Noting its long list of solid integrations, Zoho Campaigns has been recognized by PCMag as among the "Best email marketing software" in 2021.
  • Zoho Sign was named a 2021 "Gold medallist" of the E-Signature Data Quadrant Awards with a net emotional footprint of +95. It ranked strongly due to its user-friendly interface and IT support.

Over to you...

It's almost the middle of the year, and things are slowly starting to improve. Our collective efforts and resilience have once again proved that we can make it through the toughest of times together.

We're also eager to know how we can improve on our end to help you run your business better—so hit Reply and let us know your thoughts! We hope to hear from you soon!


Nicholas Koh

Love Zoho

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105 Cecil Street, #10-04, The Octagon,

Singapore - 069534

Phone : +65 67231040 (Sales)

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