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There's always something brewing at Zoho

We can't wait to give you the low-down on all our exciting updates. Let's dive in!

Zoho times Stamp

In this issue of Zoho Times, we talk about:

Our CEO's stance on resilience in business

The newest 1st and 3rd-party integrations for our apps

@ZohoCanada Twitter handle launch

The latest product upgrades

In the news: The Zoho Experiment

Previously, we've talked about our "rural revival" initiative. That vision is now becoming a reality as we experiment with opening satellite offices to house 10-20 employees. Zoho's CEO, Sridhar Vembu, recently appeared in a Forbes India cover story to discuss this initiative.


As mentioned in the article, we already have two smaller offices in rural areas of India, but we are now expanding our programs to find and train local talent, build offices in even the smallest of villages, and be able to make a meaningful impact on the communities where we live.

Sridhar is leading by example, and believes that this experiment is already paying off. In late 2019, he moved from his home—near our Pleasanton, California office—to live full-time in a rural Indian village. Since then, he's developed a passion for agriculture and teaching, spending time each day on activities that directly benefit his local community. In an interview by YourStory, Sridhar expands on the idea of working in rural communities:


We're also planning to adopt this model in Mexico (Queretaro), the US (Austin, Texas already features a farm office!), and Japan. Hopefully other corporations take note and enrich rural communities by opening satellite offices and enabling permanent remote work.

Sridhar's message: be agile, adaptive, and relevant as a business

Over 24 years in business, we've seen our fair share of economic ups and downs. Two notable ones were the global financial crisis in 2007-2008 and the Telecoms crash in 2001, the latter of which resulted in the loss of 90% of our customers.


In this video, Sridhar Vembu shares the lessons he has learned while navigating difficult times. From adopting a culture of experimentation, to staying relevant and being self-critical—hear his thoughts on growing resilient businesses.

North American businesses surveyed say: tech systems inadequate

Beagle Research Group, on behalf of Zoho, surveyed more than 500 employees from businesses across North America. The study analyzed what factors were affecting a company's performance; how satisfied the employees were and how technology made a huge difference while working remotely.

A Few Highlights From the Study

Employee engagement and alignment

  • 66 percent of those surveyed found high satisfaction in the work they do
  • 69 percent agreed that their job provides them with meaningful work they take pride in
  • 63 percent say they know what their managers expect of them

Computer systems and communication

  • 50 percent of front and back office employees found their company's technology inadequate
  • 52 percent found their computing systems not conducive to their work
  • 34 percent say there’s only sporadic internal communication

You can find the full report here.


New 1st and 3rd-Party Integrations

1000plus Zoho
Zoho Marketplace

Zoho Marketplace's 1,000 Extension Milestone

In August, we launched the 1,000th extension on our Marketplace, an online store where users can discover ready-to-use extensions that connect their business tools with the Zoho products they use. Now, do your best work effortlessly and create an agile, integrated business—all without writing a single line of code. Browse the Marketplace.

Keep up with what's new at Zoho with this quarterly digest



Get your business ready to go back to work

Is your business transitioning back to an office or other physical facility? We're offering a new service to assist in your planning. Zoho BackToWork is workplace readiness software that helps your organization monitor employee wellness and facility preparedness.

Back To Work

Since it's powered by Zoho Creator, our application development platform, Zoho BackToWork also comes equipped with many customization options. This service will be available free until December 31, 2020. Start customizing

Zoho Canada

Press and Media

Did you hear?

Zoho Desk was featured in Gartner's Magic Quadrant for CRM Customer Engagement Center (CEC), 2020 report! This comes as great recognition of Zoho Desk's impact in helping mid-sized and large organizations around the world run their complex customer service operations.

Thought Leadership

Raju Vegesna, Chief Evangelist on Futurum: Raju Vegesna

Confronting the Practice of Adjunct Surveillance – Futurum Tech Podcast Interview Series



We co hosted a fantastic webinar series with GoodLawyer team targeting Canadian businesses. Topics covered: Employment Law, Commercial Tenancy, Startup Law, and intellectual property. Missed to attend? Here are the recordings


The Futurum Tech Podcast – Interview Series

Looking to revamp your IT infrastructure? Listen to what @shekarlsp has to say about the "Zoho CCCC Test".


What our leadership is saying

Sridhar Vembu Sridhar Vembu, Chief Executive Officer

Technovation with Peter High: Insights on Zoho's unique philosophy, and dealing with tough economic times, among other topics

Sridhar Vembu Raju Vegesna, Chief Evangelist

CMSWire: Customer Networks Are the Key to Driving Business Success

Sridhar Vembu Vijay Sundaram, Cheif Strategy Officer

Forbes: Prepping For A Future Of Work That Is Already Here


Resources for catching up, getting ahead, and broadening your skills

The Salesperson’s Guide to Social Media Selling

Project Management in the Gig Economy

How Subscription Businesses Can Improve Customer Retention During Crisis

Why Nonprofits Should Consider Raising Funds Online

Five Product Development Pitfalls and How to Avoid Them

5 Strategies for Giving Remote Feedback

Customer Speak

As part of our customer engagement activity in Zoho Community, we are working on a series called "CustomerSpeak," where we interview Zoho customers. Try Episode #5 first

My Zoho Story

Full On Recruiter

Full-On Recruiter

Zoho Recruit presents: "Full-On Recruiter," a resource hub for recruiters, by recruiters! We've built a community of experts who share some of their industry practices and hacks. Tune in for podcasts, videos, and more.


Awards, partnerships and acknowledgements

  • Zoho Analytics has been included in the latest Technology Evaluation Center (TEC) report along with other leading BI vendors. The report describes the most important trends in the cloud BI and analytics market with details about Zoho Analytics’ AI and data visualization capabilities.
  • Zoho has been verified as being in compliance with the ISO 27701:2019
  • Zoho CRM was named a Challenger in the Gartner Sales Force Automation Magic Quadrant 2020 report
  • Zoho CRM was placed in the Visionary category for the Gartner Lead Management Magic Quadrant 2020 report
  • Quadrant Knowledge Solutions, a global advisory and consulting firm, positioned Zoho Creator as a technology leader in their SPARK Matrix for Low-Code Application Development (LCAD) Platforms, 2020 report

When was your



On a more casual note, we wanted to ask-when was the first time you used a Zoho product? It was heart-warning to see that some of our users go way back to 2006!


Over to you...

We've released many integrations in the last few weeks. Do you think we're missing any that would make your work more productive? Write to us and let us know which tools you use that you want to connect to the Zoho ecosystem or any Zoho apps that should be interconnected. Anything else you need to let us know, just reply to this email. We look forward to hearing from you.

Anything else you need to let us know, just reply to this email. We look forward to hearing from you.

Until next time,

Zoho Canada

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